Privacy Policy

Our Commitment to Privacy
Community Connections of Jacksonville, Inc. (CCJ) respects the privacy of every individual who visits www.communityconnectionsjax.org ("Web site"). This notice explains our online information practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information. To make this notice easy to find, links are provided at the bottom of our homepage and on every page within our Web site. Additionally, each page that requests personally identifiable information reminds you of the importance of your privacy and provides a link to the privacy policy. By visiting Community Connections at www.communityconnectionsjax.org, you accept the practices described in this Privacy Notice.

Information Collected:
Personal information: We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you volunteer, request information, or donate, for example, we may collect the following information: first and last name, street address, city, state, zip code, telephone number, email address, and subject of inquiry.

Personal information may be needed for certain optional online activities:

Contributions: If you choose to donate to our organization, we maintain a record of your contribution. Your financial information will be treated as confidential. We do NOT share any of our donor information with any other organization or affiliate.

Requests: If you submit an online request or submit a question through a "contact us" query, we may have to gather additional information from you to respond to your request. Such information will vary with the request but often includes name, address, telephone number, and email address.

Data Use
We limit the use of information provided to us on our Web site to the following:

Internal Use

1. If you do not make a service request, donation, purchase, or otherwise identify yourself, we will have no personally identifiable information about you. We will only use aggregate information derived, in part, from your use of our site to improve our site and our service to you.
2. If you provide personal information, we may enter your name into our constituent database and contact you in order to:

   - Complete voluntary surveys seeking feedback for quality and service improvement purposes.

   - Supply you with information including Community Connections programs, events and services.

   - Request voluntary time or monetary contributions to Community Connections.

3. We collect the email addresses of those who communicate with us by email. Inquiries may be forwarded to the appropriate Community Connections department for response and may be entered into our constituent database. If your name is entered into the database, we may contact you (see (2) above).
4. We occasionally hire other companies to provide limited services on our behalf. We will only provide those companies the information they need to deliver the service and prohibit them from using that information for any other purpose.

Your Options
We respect your privacy and allow you to restrict internal and external sharing of your personal information. We recognize that you may wish to limit the ways in which we contact you and we offer the following options:

1. Do not contact me by telephone.
2. Do not contact me by postal mail.
3. Do not contact me by email.
4. Do not contact me with fundraising requests supporting Community Connections.
5. Limit your fundraising appeals to semiannual solicitations only.
6. Do not contact me or share my information with anyone.

For more information on how to inform us of any desired restrictions, please click on the following link: opt out. If you contact us with an opt-out request, all reasonable efforts will be taken to ensure that you will not receive any of the selected communications from us in the future. If you do not wish to opt out at this time, you may do so at a later date should you so desire.
If you opt back into a specific service, you will receive communication in that manner, regardless of your overall opt out selections. These services may include newsletter subscriptions or email communication by asking a question using "Contact Us."

Refund Policy
It is the policy of Community Connections not to provide for refunds of donations made for the support of the agency.